First Time Guide
Everything you need to know to start buying authentic Japanese products with Aiyu Japan
Fees & Costs
Total transparency in our pricing. No hidden fees, no surprises.
Shopping Agent + Premium benefits
This service fee is per item. This includes unlimited storage, consolidation with other packages, free photos request and purchase handling.
Locker service (Japanese Address)
This service cost is charged per received box. Boxes received cannot be consolidated with other orders; each box will be shipped to the customer exactly as we receive it. This service includes unlimited storage.
International Shipping
Choose your preferred shipping method - Japan Post Economy, EMS, or DHL Express. We'll send your package anywhere in the world.
Extra services (optional)
On-site shopping in Osaka
Shop in physical stores across Osaka with our in-person purchase service. The fee is per visit and includes up to 1 hour in the store, starting from the moment we arrive. Contact us through our social media channels to book a reservation.
Limited Purchase Fee (Rare or Restricted Items)
For items with purchase limits (1-3 units per customer), an extra ¥1,000 yen per item will apply. This fee is added on top of the normal service cost.
International Shipping Options
| Method | Delivery Time | Tracking | Price |
|---|---|---|---|
| Airmail | 2-3 weeks | Basic | Economy |
| EMS | 3-7 days | Full | Standard |
| DHL/FedEx | 2-5 days | Full | Premium |
Paraguay international shipping (special)
| Method | Delivery Time | Tracking | Price |
|---|---|---|---|
| Aiyu Japan Express | 12-14 days | Contact Support | $35USD/KG |
Save money by consolidating packages
You can wait to accumulate multiple items in our warehouse and request to ship them together in a single package. This significantly reduces international shipping costs.