First Time Guide
Everything you need to know to start buying authentic Japanese products with Aiyu Japan
Item Restrictions
For everyone's safety and compliance with international laws, some items cannot be purchased or shipped.
Prohibited Items
We cannot buy or ship these items
- Liquids, perfumes, oils, alcohol
- Batteries or items containing lithium
- Aerosols or flammable materials
- Dangerous or restricted goods
- Weapons, replicas, and ammunition
- Illegal drugs and controlled substances
- Counterfeit or pirated products
- Pornographic material
Restricted Items
These items have special limitations
Lithium Batteries
Up to 2 lithium batteries can be send in one shipping (if your country aproves sending batteries), some country do not accept, please check your country laws..
Food and Beverages
Require special permits depending on destination country
High Value Items
May require additional insurance and declaration
Important Notes
- 1
Import regulations vary by destination country
- 2
Some items may be allowed in Japan but prohibited in your country
- 3
You are responsible for knowing your country's import laws
- 4
Items confiscated by customs are non-refundable
- 5
We may refuse to buy any item at our discretion
Have doubts about a specific item?
If you are not sure if we can buy or ship a specific item, do not hesitate to contact us before placing your order. Our support team will be happy to help you.