We're now on Reddit and Discord! Join the Aiyu Japan community
Our subreddit is the place to have a relaxed conversation and get everything down in writing. When you ask a question there, the Aiyu Japan staff responds publicly, so other users with the same question can also find the answer.
- Ask questions about our services, shipping, taxes, or anything else at Aiyu Japan
- Share your hauls, unboxings, and purchases from Japan
- Be the first to know about important announcements: service changes, schedules, news, and promotions
- Enter our occasional giveaways
8% off each haul: Upload photos or a video of your package from Aiyu Japan to r/AiyuJapan and receive an 8% discount on your next international shipment (maximum ¥1,500).
Don’t forget to upload the link to your post on the Aiyunboxing page in the user control panel.
Launch Giveaway: 3 Winners
- Join r/AiyuJapan on Reddit.
- Comment on the giveaway post (the first pinned post in the subreddit).
- Make sure your Reddit account is at least 3 days old.
- All set! We'll announce the three winners on the subreddit once the giveaway ends.
Discord: Chat, Support, and Rewards
Discord is our space for real-time chat. Chat with other shoppers, get quick answers to your questions from the team, and participate in ongoing events to earn rewards.
- General chat with the community and the Aiyu Japan staff
- Open a support ticket for questions about your order or your account
- Use Aiyu Assistant, our bot, for instant answers
- Earn points by participating (questions, posts, games, and events)
- Redeem your points for coupons and store credit to use on your purchases in Japan
Ci scriva a support@aiyujapan.com oppure apra una richiesta di assistenza dal suo ordine con il pulsante Aiuto.
Altre notizie
- 2 nov 2026Notice: Public Holiday in Japan on November 3 (Culture Day)
- 1 nov 2026Urgent Notice: Purchases of Mercari have been temporarily suspended due to maintenance
- 1 nov 2026Updated 2:Mercari: Pending orders have been processed; service is still undergoing maintenance