How can we help you?

Registration is completely FREE. There are no membership costs or monthly fees. You only pay when you use the service.

Shopping Agent Service: ¥500 per item (up to ¥10,000) or ¥1,000 per item (over ¥10,000). Japanese Address/Locker Service: ¥1,000 per box received.

Economy: 15-21 days

EMS Express: 4-10 days

DHL Express: 2-5 days

Sea Shipping (Paraguay/Peru): 3 business months

Yes! Credits from cancellations or refunds can be used for Shopping Agent orders and international shipping. They never expire and can be used partially or in full.

Consolidation combines multiple packages into one shipment, saving significantly on international shipping costs. It's FREE and available for all packages in your warehouse.

It depends on your country's import regulations and the package value. Most countries have a minimum threshold before taxes apply. Always declare the real value.