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Announcements and news
The most important information on shipments and purchases from Japan
Japan Post EMS Shipping to the United States Is Now Available again
Japan Post EMS shipments from Japan to the United States are now available through Aiyu Japan, with customs duties prepaid before dispatch.
Important CPSC Update for Shipments to the United States
Aiyu Japan informs customers about the new CPSC eFiling requirement for shipments to the United States and possible customs reviews during the import process.
Update on Customer Support via WhatsApp
Aiyu Japan informs that, due to a technical issue with WhatsApp, some recent or previous messages may not have been properly registered. Customers who contacted us from June 29 and have not received a response may contact us again starting Monday, July 6, 2026.
Shipments from Japan to U.S. with Prepaid Customs Duties
Aiyu Japan offers shipping Japan to U.S. with prepaid customs duties, letting customers view and pay estimated shipping, tariffs, and fees before dispatch.
Important Notice — National Holidays in Japan
Due to Japan holidays on May 4–6, shipping, services, and support will pause. Social media support stays available in Latin America hours.
How do you want to buy or receive products from Japan?
Aiyu Japan offers three main ways to help you. Choose the service that best suits your needs to see the corresponding process.
Shopping Agent
We buy on your behalf from Japanese online stores.
You cannot buy directly from Japanese websites.
Forwarding Service in Japan
Ship your own purchases to our warehouse in Osaka securely.
You already bought by yourself and need an address in Japan.
In-Person Shopping in Osaka
We visit physical stores in Osaka to buy the product for you.
The product is only available in physical stores in Osaka.
Why choose Aiyu Japan?
This is what makes us the best choice for your Japanese purchases.
The best price-quality service on the market
Get premium benefits for ¥500 per item, while others charge separate fees for each service.
Package Consolidation
Save money by combining multiple orders into one shipment
Fast & Secure Shipping
Multiple shipping options to suit your needs and budget
Price and Service Comparison
Aiyu Japan vs. Competitors - Find the best option for your shopping from Japan
| Category | Aiyu Japan | Company B | Company C |
| Fee per purchase | From ¥500/item | ¥500–¥800 | ¥350 |
| Locker / JP address | ¥1,000 per package | No | No |
| Consolidation | Free | Free | Free |
| Packaging | Free | Free | ¥500 + ¥150/kg (from 2kg) |
| Unpacking | ¥1000 | ¥500 | ¥1,000 |
| Free storage | Unlimited | 60 days | 45 days |
| Storage limit | No limit | 90 days | No limit (with extra charge) |
| Product photos | Free | ¥300 | ¥500 |