How to Buy from Universal Studios Japan with Aiyu Japan
A complete guide to requesting exclusive USJ merchandise, scheduling an in-person purchase inside the park, and arranging international shipping from Japan.
Exclusive USJ merchandise from Japan
Universal Studios Japan offers exclusive merchandise from themed areas and franchises such as Super Nintendo World, The Wizarding World of Harry Potter, Jujutsu Kaisen, Minions, and many other attractions.
Many of these items are not available for direct international purchase and, in some cases, can only be purchased inside the park.
Service overview
How to send your requested items
The customer should first identify the items they are interested in from the official Universal Studios Japan merchandise catalog and copy the corresponding product links. Once the links are ready, they should be submitted through the customer's Aiyu Japan account for review.
Official USJ catalog
You can check the official Universal Studios Japan catalog before submitting your purchase request.
What the preliminary invoice may include
After receiving the request, our team will review the available information and issue a preliminary invoice based on the item type and purchase conditions.
- The product price shown by Universal Studios Japan.
- Aiyu Japan's flat service fee per item.
- The in-person purchase fee for the park visit.
- An additional limited-item fee, when applicable.
Availability is not guaranteed
Even if an item appears in the official USJ catalog, many products are not available for online purchase and may require an in-person purchase inside the park. Final availability depends on stock at the time of the visit.
In-person purchases are scheduled in advance
Because this service requires travel and prior coordination, USJ product purchases are handled by scheduled visit only.
Contact us first
Before the purchase can be arranged, the customer should contact Aiyu Japan through official channels such as Instagram, WhatsApp Business, or Facebook to check available dates.
Available visit date
Our team will inform you of the next available date for the park visit. In general, in-person purchases are usually organized once a week, often on Tuesday or Wednesday, subject to operational availability.
Reservation and payment
Once the purchase date is set, the invoice will be issued. The request is officially scheduled only after the corresponding payment has been completed.
Scheduling is confirmed after payment
The park visit is not considered confirmed until the corresponding payment has been completed.
USJ in-person purchase service costs
Aiyu Japan's shopping service has a flat fee of ¥500 per item. For USJ requests, the in-person park visit fee may also apply, and limited items may require an additional fee when the park imposes purchase restrictions.
| Fee type | Fee | Details |
|---|---|---|
| Flat service fee per item | ¥500 per item | Applies to each requested product, with no fee difference based on the item's value. |
| In-person purchase at Universal Studios Japan | ¥1,500 per park visit | Charged once per scheduled request, regardless of the number of items included in that visit. |
| Limited item | Additional ¥1,000 per limited item | Applies when a product has special purchase restrictions, quantity limits, per-person limits, or high-demand controls. |
Quantity restrictions
There is no general limit on the number of products a customer may request, except when Universal Studios Japan applies specific restrictions to certain items.
Warehouse registration and preparation
After the products are purchased, they are brought to our warehouse in Osaka and registered to the customer's account.
- Request international shipping for the purchased products.
- Continue accumulating additional purchases in Japan.
- Consolidate multiple orders into one international shipment.
This system provides more logistics flexibility and may help optimize international shipping costs when the customer wants to group different purchases before final dispatch.
Shipping options from Japan
Once the products are in storage, Aiyu Japan offers different international shipping options depending on the destination country, product type, and operational availability.
- Air shipping, depending on availability and destination.
- Sea shipping, when the service is available for the destination country.
- Japan Post or EMS, depending on restrictions and package conditions.
Consolidation with other purchases
Products purchased at Universal Studios Japan may be consolidated with orders from other Japanese stores, as long as the customer wants to group them before final dispatch and the items are compatible for shipping.
Common questions about USJ purchases
Is there a limit on the number of items I can request?
In general, customers may request multiple products. The only limitations apply when the park sets specific restrictions for certain items.
When is the ¥1,500 in-person purchase fee paid?
The in-person purchase fee is paid before the park visit, after the request has been reviewed and the purchase date has been confirmed.
What happens if an item is sold out at the time of purchase?
If an item is not available at the time of purchase, it will be removed from the corresponding invoice or refunded if it was already paid for.
Can I request only limited items?
Yes. In that case, the additional limited-item fee applies individually to each product subject to a purchase restriction.
Buy exclusive USJ merchandise from overseas
Buying exclusive Universal Studios Japan merchandise from overseas can be complicated due to sales restrictions, limited availability, and the need for an in-person purchase inside the park.
With Aiyu Japan, the process is centralized into a structured service that allows customers to request exclusive products, schedule an in-person purchase, store the items in Japan, and later arrange international shipping.
Request your USJ items
Send the product links, check the next available date, and schedule your in-person purchase with Aiyu Japan.
