First time in AiyuJapan?

    First Time Guide

    Everything you need to know to start buying authentic Japanese products with Aiyu Japan

    Item Restrictions

    For everyone's safety and compliance with international laws, some items cannot be purchased or shipped.

    Prohibited Items (Air Shipping)

    These items cannot be shipped by air

    • Liquids, perfumes, oils, alcohol
    • Batteries or items containing lithium
    • Aerosols or flammable materials
    • Dangerous or restricted goods
    • Weapons, replicas, and ammunition
    • Illegal drugs and controlled substances
    • Counterfeit or pirated products
    • Pornographic material

    Restricted Items

    These items have special limitations

    Lithium Batteries

    Up to 2 lithium batteries can be send in one shipping (if your country aproves sending batteries), some country do not accept, please check your country laws..

    Food and Beverages

    Require special permits depending on destination country

    High Value Items

    May require additional insurance and declaration

    Sea Shipping - More Flexibility (Peru & Paraguay Only)

    For Peru and Paraguay, sea shipping allows more items than air shipping

    Allowed by sea for Peru & Paraguay (NOT by air):

    • Food products and consumables
    • Batteries and lithium items
    • Sprays and aerosols
    • Gases (non-explosive)

    Note: This option is only available for Peru and Paraguay. Truly dangerous items (explosives, weapons, illegal substances) remain prohibited regardless of shipping method

    Important Notes

    • 1

      Import regulations vary by destination country

    • 2

      Some items may be allowed in Japan but prohibited in your country

    • 3

      You are responsible for knowing your country's import laws

    • 4

      Items confiscated by customs are non-refundable

    • 5

      We may refuse to buy any item at our discretion

    • 6

      For Peru and Paraguay: sea shipping has more flexible restrictions. Food, batteries, sprays, and gases can be shipped by sea (explosives and truly dangerous items remain prohibited)

    Have doubts about a specific item?

    If you are not sure if we can buy or ship a specific item, do not hesitate to contact us before placing your order. Our support team will be happy to help you.